Frequently asked questions
What we get asked most. Still unsure? Get in touch.
From “Invitations” you generate a link and send it over WhatsApp. It works once and lasts 7 days (you can change that). When your student opens it, their account is created and they're linked to you.
No. They pick a username and a password, and that's it — built for younger students, who rarely have an email. If an adult wants to receive updates, they can add theirs: it's optional.
No. Chat is the easiest way to get notifications, but every student can also sign in to the web with their username and see everything there. It's the same account.
No. teclas.ar never charges or processes money. You record the tuition, the system sends the reminders, and your student reports when they've paid; you confirm. Collecting the money stays between you and the family.
It works once and lasts 7 days. If you've already used it or it expired, just ask your teacher for a new one — no harm done.
Yes, both. It's the same account: what you do in one shows up in the other.
Send the bot /practica 30 (however many minutes you practised). If you have more than one teacher, the bot can't tell which one it belongs to — log it from the web in that case.
Send /stop to the bot. Whenever you want them back, send /start.
Go to “Forgot your password?” and enter your username: we'll send you a link to choose a new one on Telegram, or by email if you gave one. Can't remember your username? Ask your teacher — they can see it on your card.
Yes, from “Settings” once you've signed in to the web.